Refund policy
Refunds & Returns
We at Compak Companies, LLC truly strive to offer our customers an excellent product and customer experience. Our goal is to always provide customers with a product free of deficiencies and defects. However, if you feel as though we did not hit our mark, we are happy to assist you. Our refund/return policy is listed below:
- All sales are final
- The Compak Companies, LLC will replace any damaged product within 90 days of receiving the shipment if purchased directly from the Compak Companies, LLC.
- To submit a product complaint, click the link http://celebrationcupreturns.com/ or contact our office (returns@celebrationcup.com or call us at 1-866-367-2877), submit a photo of the damaged product, and make a note of the expiration date on the damaged box.
- Please allow 24-48 hours for us to review the complaint.
Should you have any questions or concerns, please do not hesitate to contact us at your convenience. God bless.